All posts by deanr

Don’t Call Us

POST-COVID -19 BOOKING SYSTEM

Our phones are currently ringing ‘off the hook’ with clients new, old and everything in between. However, in order of fairness we are booking clients in the following order:

Phase 1 – Clients who bought gift cards during the pandemic.

Phase 2 – Backdating clients booked from 23rd March.

Phase 3 – Priority List (details below)

Phase 4 – Everyone else

How do you get on the priority list?
Email info@sixthsensesalon.co.uk with subject appointment, then in body of the email: your name, contact number and a brief description of what services you would like.

We will, of course, be answering the phone on the days we have team in salon, but this will not bypass the above system.

Thank you for being patient and we promise we will be in contact in the very near future.

Love the 6S Team xx

 

The New Normal Covid-19

THE NEW NORMAL

COVID-19 HEALTH & SAFETY PROCEEDURES

 

IF SHOWING ANY OF THE SYMPTOMS ABOVE, PLEASE CANCEL / REARRANGE APPOINTMENT!

PRE-BOOKING

  •  How are you feeling? Our front of house team will ask series of health-based questions 7 days before your appointment – please keep us updated with any changes in health and any symptoms you may have.
  • Be honest (we wont judge you) if you’ve box dyed or home cut your hair. Your stylist will need to know how much time to book for you appointment.
  • Give us your money, deposits will be taken to secure booking due to extremely limited availability; you will be required to pay £30 for cut & finish and £50 for a colour. We operate a non-refundable, 48 hour policy.

APPOINTMENT DAY 

  • Leave the squad at home and come alone, we have limited space in salon to ensure that we meet social distancing guidelines.
  • If you don’t need it, leave it; we are unable to handle personal items such as jackets/coats or bags.
  • Time waits for no one, ensure that you give yourself enough time and arrive early. If late, we may need to rearrange your appointment.

UPON ARRIVAL

  • The door will be locked and the secret password “I have an appointment” will be required to enter the building.
  • Our crystal ball can not predict delays with hair development times, so if we’re running behind you will be contacted with a new arrival time as we have no waiting area in the salon.   
  • UK Gov guidelines insist that team members and clients wear a face covering. The Team have been wearing visors from the get-go, but we must now ask all clients to wear a face mask when visiting salon – unfortunetly no mask, no service (we have limited disposible mask 
  • Keep Calm and Sanitise – Hands to be cleaned with alcohol solution upon entry.

DURING APPOINTMENT  

  • Shiny new PPE will be worn by stylists for each client inc towels, gloves, gowns and aprons.
  • It’s all about the bottled H20 for now, clients are free to bring in their own tea / coffee / whatever, as long as they drink from its container and take the empty vessel home with them.
  • If you want to spend a penny, be rest assured that our facilities will be sanitised between use.

POST APPOINTMENT

  • Bye-bye paper money, we now only accept payments via credit/debit cards with the machine being sanitise between clients.
  • LOVE your locks, want to tip your stylist? We are accepting cash tips, but they are to be put in a sealed tip box behind reception. Stylists are unable to touch cash for 24 hours. 
  • Don’t be disappointed, make sure you book your stylist up for the rest of the year; we’re predicting a crazy busy 6 months.

Thank you for understanding during these unusual times. We know it’s different, but in time it will become the “The New Normal”. Help us by embracing the changes and let’s get us back in the salon creating awesome hair…

Love

The Sixth Sense Team xXx

CORONA-UPDATE

OMG OMG… We’ve missed you, your hair and your face in the salon… In these extremely testing and uncertain times, one thing is for sure, we will be back bigger stronger and more creative than ever before, we can promise you that.

As you are most definitely aware, all nonessential retail businesses have now been forced to closed due to the Corona Virus outbreak, click here check out our announcement on social media.

With all the negative news going on in the word we thought we’d brighten up your day by sharing some good news with the 6S Team and what we’re doing to remain sane during the dreaded LOCKDOWN…

We, as a team are regularly in contact with each other and can confirm that we’re all still very much alive and helping each other where possible; be it online hair tutorials, dropping food packages or continuing with our team meetings every Thursday through Zoom video conferencing. Check out our first meeting from last Thursday:

Spirts are really high with the 6S team at the moment, we are happy to announce that we are keeping all our guys on board with no redundancies; we have successfully enrolled all of them on the government job retention scheme and been accepted for a business support grant which will help things tick in the coming weeks; however if you would like to continue to support the salon and help us hit the ground running when we open again, please pre-pay for your service by purchasing gift cards to use over a period of time as / when the salon opens. You can purchase them on line by clicking here.

PRE-BOOKED APPOINTMENTS

With regards to Pre-booked appointments, we are working super hard to ensure that we are doing everything possible to open our doors as soon as we’re legally able too; however, we also appreciate that a lot of our clients have pre-booked appointments spanning over 12 months. Originally, we planned on reopening the salon on Monday 6th April, but as the pandemic starts to edge towards it’s the peak, this is looking less likely. Due to the uncertainty, we are not looking at rebooking any clients within the immediate future, but will, of course be contacting you all clients individually once we are able to start accepting bookings.  

Note – All future bookings will stand for now, if they are missed you will be contacted by our front of house team once we have clarification when we can reopen – rest assured the team will be working extra days and hours to combat your rootage.

To keep in the loop with what we’re up to, please follow us on Facebook by clicking here; we’ll be sharing what the team are up to and keep you updated with salon news.

And that’s a wrap for now, we will be back in contact within the next week with more updates, hair tips and what we’re doing to help you guys keep sane during this lockdown madness…

Take care, keep safe and whatever you do, don’t box dye your hair…

Lots of Love Dean, Dean & The 6S Team

COVID-19 SALON CLOSURE

 

**COVID-19 SIXTH SENSE SALON UPDATE**

It’s with great regret we wish to announce that as of 5pm on Saturday 21st March 2020 Sixth Sense Salon has decided to close its doors for a minimum of 2 weeks. Although we are fully booked with clients over the coming weeks, we feel it’s necessary and our duty of care to both our team and clients to ensure that we are doing everything possible to eliminate this virus…

Circumstances depending, we will reopen the salon on Monday 6th April, this is heavily dependant on WHO (World Health Organisation) guidelines and we will, of course, be keeping in contact with our clients through all means available to us (Social Media, SMS & Email).

As you can appreciate, this is an extremely difficult time for businesses all over the world; we will continue to support our team during these testing times and would like to offer our clients the opportunity to pre-purchase gift cards online which they can redeem over a period of time once the salon reopens – Gift cards are available to purchase from here: www.sixthsensesalon.co.uk/gift-cards

We would like to take this opportunity to say thank you to everyone, our team, our suppliers and our wonderful clients for supporting us during this tough time… We will as a community/family beat this together and come out stronger at the other end…

Lots of love and stay safe,

Dean, Dean & The 6S Team xXx

COVID-19 KEEPING CLIENTS AND TEAM SAFE

To All 6S Customers,

We wanted to update you on the steps Sixth Sense Salon are taking to help minimise the spread of COVID-19.

We are continuing to follow and monitor official guidance from the UK Government and Public Health England carefully. It is of vital importance for us to be in a position to ensure that any and all procedures are in place to support the health and well-being of our customers and staff members.

To help combat the spread of COVID-19, we have been putting precautionary safety measures in place, including:

  • Educating our staff on prevention
  • Emphasising frequent and proper hand washing
  • Cleaning high contact points more frequently
  • Disinfecting all salon tools and cutting stations after each client
  • Providing hand sanitiser and anti-bactirial tissues to all clients / staff
  • Ensuring any staff that are showing mild symptom are kept out of the salon
  • Working with local health authorities

From a business point of view, can we please advise clients that if you are experiencing any symptoms, even if they are mild, to contact the salon immediately and rearrange your appointment.

In line with government guidance, we are continuing to operate as usual. We will continue to keep in touch with you and follow official guidance from the UK Government and Public Health England carefully.

Thank you for your continued understanding for the world to have amazing hair during these testing times.

Best wishes,

The Sixth Sense Salon Team

2020 Awesome Team Awards

On 6th & 7th January this year,  Directors Dean & Dean closed the salon for inspirational training focusing on customer service and advanced colour techniques.

On day one the team were treated to inspirational customer service training by internationally acclaimed trainer and close salon friend Julie Eldrett; during training the team were reminded of the core values of the Sixth Sense Salon mission statement “To Make Everybody Feel Like Somebody” along with advanced communication techniques to ensure that our clients feel totally at ease with our team.

After a motivational presentation by Salon Directors Dean & Dean, we then went on to announce the 2020 AWESOME Team award winners:

Rebook Rita
Anthony Brigdart-Johnson

Most Improved Stylist
Charlie Hammersmythe

Front of House Award
Mandy Dawson

Future Superstar of the Year
Ellesse Mcgann

Hairdresser of the Year
Anthony Brigart-Johnson

Outstanding Contribution
Conna-Rae Caldicott 

New Comer Award
Conna-Rae Caldicott 

Employee of the Year 
Ellesse McGann

On day two, the team worked Wella Technical educator Rob Howse in creating bespoke in salon colour techniques which we will be launching in Spring 2020, watch this space. 

Now, bring on 2020 for the best hair salon in Sutton Coldfield!!!

 

Teenage Cancer Trust – 6S Charity of the Year

 

Every year The Sixth Sense Salon Team pick a charity that they will support for the year, last year they picked two – Lola’s Footsteps and Midlands Air Ambulance Charity where the team raised in excess of £4,000 combined.

This year the team have decided to pick the wonderful guys at The Teenage Cancer Trust who offer life changing support and care to you people suffering from Cancer.

The Sixth Sense Team will not only raise money, they will also offer complimentary products, services and ongoing support to people within the charity.

Check out some of the images from our most recent event:

As well as running these events, the 6S Team will be undertaking a number of enduring challenges including Tough Mudder and gruelling Three Peaks Challenge to help raise money for this super inspirational charity.

Check out last years runners:

The first event is Tough Mudder on Sunday 19th May where 8 of the 6S Team Members, including salon director Dean V will be taking up the challenge.

What we need from our AMAZING clients is your ongoing support by helping us reach our £2,000 target by either donating online or sponsoring the guys in the salon for them to complete the tasks. If you would like  to donate online, click the button below which will take you to our just giving page. 

On behalf of The Deans and the whole team we would just like to say thank you for support and we can’t wait to share the pictures from the event throughout the year. 

 

SIXTH SENSE HAIR SALON – TEENAGE CANCER TRUST COMMUNITY CHARITY

AWARD WINNING SALON

The Best Salon in Sutton Coldfield, Birmingham

Welcome to the colourful and super friendly world of Sixth Sense Salon… It’s a place where thousands of men, women & children have descended for awesome hair, epic banter and an endless refreshment lists which includes 18 different teas and seasonal cocktails.

Our mission statement is simple ‘To Make Everybody Feel Like Somebody’ regardless of gender, age, race or sexuality.  Everyone is welcome with open arms and invited to join the Sixth Sense Family.

We have tamed the tresses of members of the royal family, movie stars, professional athletes and local celebrities. BUT nothing makes us happier than working with our loyal client base who travel from around the country for the award-winning Sixth Sense Experience. From 86-year-old Pat Foster to 6-month-old Hope Yates, we consider everyone as our number one client who receives exemplary customer service.

Our team is made up of exceptional hairdressers – precision cutters and colour technicians who have all had extensive training at some of the world’s best training academies including Vidal Sassoon, HOB’s Academy, Toni & Guy and The Wella World Studio London. All of our guys are trained in both cutting and colour, so you will have the same hairdresser taking you through the whole process.

There are 2 things that have made Sixth Sense Salon one of the best in the UK;  firstly is our STUNNING hair colour work, with our speciality being COLOUR CORRECTIONS. Our salon has 3 Wella Master Colour Experts on site, which is the highest qualification in colour any hairdresser can receive. Want to know more about why these guys are so special?  CLICK HERE to see some of their work.

Hair Colour Sutton Coldfield

The second thing is our 5* Customer Service delivered to every client, be it spending time in our bespoke treatment room with mood lighting and massage chairs, our luxury complimentary refreshments menu or the genuine love shown to every client by their stylist.

Don’t believe us? Well, check out the hundreds of 5* reviews spanning across the internet including GOOGLE, FACEBOOK and OUR WEBSITE.

hair salon reviews, sixth sense salon, sutton coldfield

Not only that, but we have been nominated or won over 30 industry awards covering categories such as Salon of the Year, Best Salon Experience, Employer of the Year, Best Customer Service and Best Salon Design.

We have competed and won against some of the biggest brands in UK, making Sixth Sense Salon one the ‘must go to’ salons in the region.

Check out this video from Vlogger Tilly Cutley who visit Sixth Sense Salon last year:

You really have to visit us to understand why we’re so special.  Why not give us a call and get yourself booked in for a free consultation, where you can relax, with a cappuccino or glass of prosecco in hand, while you are pampered by one of our truly amazing team members…

See you soon,

The 6S Team xXx

Sixth Sense Salon, The Best Hair Salon in Sutton Coldfield, Birmingham

6S Team Building Seminar 2019

While most salons across the UK opened the first weekend in January, Sixth Sense Directors Dean & Dean decided to take their whole team away to feed their minds with knowledge and their souls with quality time spent with each other; after all, a team that plays together stays together.

First stop was the Wella Studio in Manchester where we invited Hall of Fame and three-time winner of the British Hairdressing Colour Technician of the Year Robert Eaton of Russell Eaton Salons.

The day started with Robert explaining some of the unique techniques used to create the looks in some of his award-winning collections; he introduced the team to a host of new tools and textures that could be used, think bubble wrap and fine art paint brushes. As you can imagine, the team were creating Hobby Craft shopping lists throughout the whole presentation.

Following the presentation, Robert then went onto do a live demonstration using the new and beautiful Wella Opal-Essence Colours which will be exclusively available to 6S customers in the coming weeks. As you can see below, the colours were STUNNING and the team are really excited to start using them on our clients.

After a brief lunch break, we then split the team into three groups where they could use the knowledge they picked up in the morning to create beautiful hair for our three glamorous models Natalie, Mandy and Elle. Check out their work below…

BEFORE 

AFTER

When the day was finally done, the team posed for one last photo with the legend that is Robert Eaton, who also got caught up in a Dean Sandwich.

The coach collected the whole team to transport them deep into the countryside where The Dean’s hired out a Grand Hall based in Ashbourne. The setting couldn’t have been more perfect, a 15 bedded mansion with games room, it’s own bar and hot tub located in the heart of the Peak District; and conveniently close to a number of pubs where the team were spent most of the evening fine dining at The Green Man Pub before heading back to the hall for an early night in preparation for next day.

After a great night sleep, the whole team woke up refreshed and ready for the days antics; nothing to heavy was planned as The Deans really wanted to focus on the team working together, sharing their goals for 2019 and understanding more about each other.

The day kicked off with the Dean’s explaining about their 12 months aspirations for the Sixth Sense Salon, things they were changing and how they wanted to ensure that everyone was fully supported in their roles. Following this, they gave the floor to the team who had all created mood boards outlining their goals for the year. Check out some of their mood boards below.

Finally, it was time to celebrate what a FANTASTIC 2018 Sixth Sense Salon had by throwing a MASSIVE party where The Dean’s cooked the whole team a three-course meal. This was closely followed by themed house party where the whole team dressed as either their favourite Britney Spears or Christina Aguilera, as you can see from the video below, everyone had a great time and put in a lot of effort into their outfits…

We think it’s safe to say everyone had a fantastic time and it’s put the whole team in good stead to start 2019….