SIXTH SENSE SALON MISSION STATEMENT
Mission Statement Objective:
- For every client to feel valued and that they’ve received a personalised service delivered by a happy hair professional.
- For every 6S Team Member to feel appreciated, respected and supported in their career.
Our Commitments to the Clients:
- To be greeted promptly and professionally regardless of communication method (online, telephone or in salon)
- To offer a full in-depth consultation where the stylist will listen, educate, advise and provide options of different services that we can offer.
- To be totally honest with every client, taking into consideration their needs and wants above any other motive, offering advice & solutions.
- To recommend relevant professional styling and care products to ensure that the client can maintain haircut / colour at home.
- To ensure that the client is 100% happy with their service and would easily recommend us to their friends.
Our Commitments to the Team:
- To maintain a safe, happy and comfortable environment to work in where the team are king and can learn to serve their customers and salon along with each other.
- To harness your ambitions, work with you on your career goals and support you with any training courses to assist with individual development.
- To continually encourage you to push your creative boundaries by entering national competitions, involving you in hair trend shoots and external hair events.
- To involve the team in any big decisions or changes, our salon is your salon so we want the team feel like they’ve contributed to any positive transitions.
- To reward you for excellent performances and give you the opportunity to help achieve your goals.