MISSION STATEMENT

MISSION STATEMENT

SIXTH SENSE SALON MISSION STATEMENT

MISSION

Mission Statement Objective:

  • For every client to feel valued and that they’ve received a personalised service delivered by a happy hair professional.
  • For every 6S Team Member to feel appreciated, respected and supported in their career.

Our Commitments to the Clients:

  1. To be greeted promptly and professionally regardless of communication method (online, telephone or in salon)
  2. To offer a full in-depth consultation where the stylist will listen, educate, advise and provide options of different services that we can offer.
  3. To be totally honest with every client, taking into consideration their needs and wants above any other motive, offering advice & solutions.
  4. To recommend relevant professional styling and care products to ensure that the client can maintain haircut / colour at home.
  5. To ensure that the client is 100% happy with their service and would easily recommend us to their friends.

Our Commitments to the Team:

  1. To maintain a safe, happy and comfortable environment to work in where the team are king and can learn to serve their customers and salon along with each other.
  2. To harness your ambitions, work with you on your career goals and support you with any training courses to assist with individual development.
  3. To continually encourage you to push your creative boundaries by entering national competitions, involving you in hair trend shoots and external hair events.
  4. To involve the team in any big decisions or changes, our salon is your salon so we want the team feel like they’ve contributed to any positive transitions.
  5. To reward you for excellent performances and give you the opportunity to help achieve your goals.